We're a multi-award-winning independent hospitality business based in Meriden, near the NEC, Birmingham Airport and International Train Station. Home to a 4-star 33-bedroom hotel, 2 AA rosette restaurant, private event venues, pizzeria, café, bar, bakery and outside seating area serving fresh British cuisine. We serve breakfast, lunch and dinner 7 days a week, including a signature Sunday roast, using home-reared, homegrown and handmade produce from our on-site family farm, artisan bakery, kitchen garden and talented chef brigade. We also host family-friendly seasonal events, including February Lambing Live, Halloween and Christmas. We look forward to hosting you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.